This incident has been resolved and the reports are now available for download.
Posted May 24, 2024 - 15:28 CEST
Monitoring
All new cases have been corrected. Settlement reports are in generation and should be available for download within next 3 hours. We continue monitoring the situation.
Posted May 24, 2024 - 12:48 CEST
Identified
We identified more cases about wrong visuals
Posted May 24, 2024 - 09:07 CEST
Monitoring
The incident has been resolved, we are continuing to monitor the situation
Posted May 23, 2024 - 14:52 CEST
Update
Visual status fixes for transactions are mostly done. We are currently working on fixing the same for the payout status
Posted May 23, 2024 - 10:30 CEST
Identified
We identified an issue that might cause some transaction to show as "Reserved" although they are already captured
Posted May 21, 2024 - 13:11 CEST
This incident affected: Nets Easy Merchant Portal.