Nets Easy Status

All Systems Operational

Nets Easy Checkout Operational

Nets Easy API Operational

Nets Easy Merchant Portal Operational

Nets Easy Payouts Operational

Nets Easy Plug-ins Operational

Nets Easy Other Components Operational

Nets Easy Customer Test Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 13, 2025

No incidents reported today.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

Slowness on Nets Easy Portal

Resolved - This incident has been resolved.
Jan 10, 14:05 CET

Identified - We are currently experiencing slowness on Nets Easy Portal which also might lead to a server error.
Jan 10, 13:50 CET

Jan 9, 2025

Delay in payouts - INC0706759

Resolved - This incident has been resolved.
Jan 9, 09:00 CET

Identified - We have identified an issue affecting the settlement of some transactions from January 1st, 2nd, and 3rd. These transactions were supposed to be paid out Jan 7 and Jan 8, but they will now be paid out tomorrow Jan 9.
Jan 7, 08:00 CET

Jan 8, 2025

No incidents reported.

Jan 7, 2025

Jan 6, 2025

Issues with data center outside Nets/Nexi - INC0705237

Resolved - An external service provider has confirmed issues that had some impact on 3DS transactions for certain cardholders
Jan 6, 09:07 CET

Investigating - We are currently investigating an increased failure rate on 3DS transactions
Jan 6, 07:15 CET

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

Issue on Nets Easy Portal - INC0704224

Resolved - This incident has been resolved.
Settlement reports are available to download from Portal.
Jan 3, 14:01 CET

Update - Settlement reports from yesterday are delayed and currently not available for download. We still continue with highest priority to solve remaining cleanup
Jan 3, 10:57 CET

Update - Reprocessing of requests has been done, we continue working on cleanup.
Jan 3, 10:14 CET

Update - We are still processing requests which might cause a delay in transaction visibility on Nets Easy Portal. This does not affect the actual real time transaction processing.
Additionally, we are reprocessing delayed webhooks.
Jan 2, 11:00 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 2, 08:42 CET

Investigating - We are currently investigate an issue on Nets Easy Portal
Jan 2, 08:22 CET

Jan 2, 2025

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.