Resolved -
Nearly all corrected payout reports have now been resent.
Only a minor number of reports are remaining, expected to be reprocessed tomorrow.
Oct 31, 19:45 CET
Monitoring -
The fix has been released and we are now expecting to resend the impacted reports during today and tomorrow.
Oct 30, 10:00 CET
Update -
Another mismatch in the payout reports for a minor number of merchants have been discovered for today.
The fix to resend all corrected reports are expected to be released in the beginning of next week.
Oct 25, 15:34 CEST
Identified -
We have identified an issue with a mismatch between the payout report and the actual payout for a select number of merchants.
Some transactions are missing in the payout report - our tech team is currently working on a solution to update and resend corrected reports to the affected merchants.
Oct 22, 12:00 CEST