This issue has been resolved. Transaction status in the merchant portal is no longer delayed.
Dec 6, 17:15 CET
We have identified an issue with transactions in the merchant portal getting updated with a delay. Only the visual status is affected and the transaction will be updated with correct status.
Dec 6, 14:00 CET
We are currently investigating a possible issue affecting the merchant portal and webhooks.
Dec 6, 13:00 CET
This incident has been resolved. All delayed transactions has been paid out.
Dec 6, 10:05 CET
Due to missing acquirer reconciliation files on Friday, Nets Easy payouts for today 05/12 are delayed. The majority of transactions are in SEK, NOK, DKK and a small number is in other currencies.
Dec 5, 09:00 CET
This incident is resolved, 95% of the delayed transactions has been paid out. Remaining are expected to be paid out tomorrow.
Dec 5, 15:03 CET
Due to missing acquirer reconciliation files, Nets Easy payouts for today Friday 02/12 are delayed for merchants with payments mainly from 29/11. Majority in SEK, NOK, DKK and small numbers in other currencies.
Dec 2, 09:00 CET