All Systems Operational
Nets Easy Checkout Operational
Nets Easy API Operational
Nets Easy Merchant Portal Operational
Nets Easy Payouts Operational
Nets Easy Plug-ins Operational
Nets Easy Other Components Operational
Nets Easy Customer Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2024

No incidents reported today.

Nov 11, 2024
Completed - The scheduled maintenance has been completed.
Nov 11, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 CET
Scheduled - During the maintenance window, consumer may experience disruptions of our service for a short while.
Nov 4, 13:32 CET
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - This incident has been resolved.
Nov 8, 10:13 CET
Identified - Swish has confirmed disturbances impacting Swish payments.
https://status.swish.nu/

Nov 8, 08:40 CET
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - This incident has been resolved.
Nov 4, 14:05 CET
Investigating - We are currently investigating an issue with reports being greyed out and unavailable in the portal.
Nov 4, 08:00 CET
Resolved - This incident has been resolved.
Nov 4, 10:06 CET
Investigating - We are currently investigating an elevated 3D Secure failure rate.
Nov 4, 09:30 CET
Nov 3, 2024
Resolved - This incident has been resolved.
Bulk and non-bulk transactions from Friday are no longer visually delayed in the Nets Easy portal.

Nov 3, 15:55 CET
Update - Non-bulk transactions are no longer visually delayed.
Work is on-going with making the earlier visually delayed bulk transactions available in the Easy Portal.

Nov 1, 17:30 CET
Update - New incoming non-bulk transactions are no longer expected to be visually delayed.
However some payments from early morning hours until around noon might still be visually delayed.
We are continuing to work on a fix for this issue.

Nov 1, 14:00 CET
Identified - We have identified an issue that causes transaction visibility delays in the Nets Easy portal.
Bulk payments are also impacted by delays.
Our tech team is working on a solution.

Nov 1, 10:00 CET
Nov 2, 2024

No incidents reported.

Nov 1, 2024
Oct 31, 2024
Resolved - Nearly all corrected payout reports have now been resent.
Only a minor number of reports are remaining, expected to be reprocessed tomorrow.

Oct 31, 19:45 CET
Monitoring - The fix has been released and we are now expecting to resend the impacted reports during today and tomorrow.
Oct 30, 10:00 CET
Update - Another mismatch in the payout reports for a minor number of merchants have been discovered for today.
The fix to resend all corrected reports are expected to be released in the beginning of next week.

Oct 25, 15:34 CEST
Identified - We have identified an issue with a mismatch between the payout report and the actual payout for a select number of merchants.
Some transactions are missing in the payout report - our tech team is currently working on a solution to update and resend corrected reports to the affected merchants.

Oct 22, 12:00 CEST
Resolved - This incident has been resolved.
Oct 31, 08:50 CET
Investigating - We are currently see elevated 3D Secure failure rate, this is linked to an ongoing instablity on MitID.
Oct 31, 08:30 CET
Oct 30, 2024
Oct 29, 2024

No incidents reported.