Nets Easy Status

All Systems Operational

Nets Easy Checkout Operational

Nets Easy API Operational

Nets Easy Merchant Portal Operational

Nets Easy Payouts Operational

Nets Easy Plug-ins Operational

Nets Easy Other Components Operational

Nets Easy Customer Test Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance window on Nets Easy Oct 24, 2024 00:00-05:00 CEST

Less than a minute of downtime is expected during the maintenance window.
Posted on Oct 10, 2024 - 16:00 CEST

Past Incidents

Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

Transaction status issue and delayed payout reports - INC0677197

Resolved - This incident has been resolved.
Oct 17, 18:30 CEST

Monitoring - The fix to stop the issue with duplicated order lines has been deployed and we are monitoring the results.
Clean-up of existing duplicated order lines is expected to be completed tomorrow.
Oct 16, 18:25 CEST

Identified - All delayed payout reports are now sent.

However a new issue has been identified that causes order lines in the Nets Easy portal to be duplicated x number of times.
The issue is purely visual and does not affect transactions directly.
Our tech team is currently working on a fix.
Oct 16, 14:00 CEST

Monitoring - All transactions with incorrect status have been updated, the delayed payout reports are expected to be delivered by tomorrow.
Oct 15, 17:15 CEST

Identified - We have identified an issue that causes a minor number of transactions having incorrect status in the Nets Easy portal.
Some payout reports are also delayed due to the same issue.

Our tech team is currently working on a solution to update the transactions and to send the payout reports that has not yet been sent.
Oct 15, 15:00 CEST

Oct 16, 2024

Oct 15, 2024

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

Maintenance window on Nets Easy

Completed - The scheduled maintenance has been completed.
Oct 10, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:00 CEST

Scheduled - During the maintenance window consumers might experience a short connection loss.
Oct 9, 11:08 CEST

Oct 9, 2024

Disturbance on Nets Easy

Resolved - This incident has been resolved with minor impact.
Oct 9, 12:53 CEST

Investigating - We are investigating an issue impacting card transactions on Nets Easy.
Oct 9, 12:30 CEST