All Systems Operational

Nets Easy Checkout Operational
Nets Easy API Operational
Nets Easy Merchant Portal Operational
Nets Easy Payouts Operational
Nets Easy Plug-ins Operational
Nets Easy Other Components Operational
Nets Easy Customer Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

3rd party maintenance on 3D-Secure service systems - CHG0395617 Feb 15, 2026 01:00-02:00 CET

During the maintenance window, consumer may experience a short disruption of our service.
Posted on Feb 02, 2026 - 13:03 CET
Feb 11, 2026

No incidents reported today.

Feb 10, 2026
Maintenance on Nets Easy Portal - CHG0396387
Completed - The scheduled maintenance has been completed.
Feb 10, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 05:30 CET
Scheduled - During the maintenance window the login to our merchant portal might be unavailable for a brief period.
Feb 9, 15:21 CET
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Maintenance window on Nets Easy - CHG0393283
Completed - The scheduled maintenance has been completed.
Feb 5, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 00:01 CET
Scheduled - During the maintenance window, consumer may experience a disruption of our services for up to 10 minutes.
Jan 28, 08:06 CET
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026
Maintenance window on Nets Easy - CHG0390791
Completed - The scheduled maintenance has been completed.
Feb 1, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 05:30 CET
Scheduled - During the maintenance window consumers might experience a short connection loss.
Dec 19, 11:55 CET
Jan 31, 2026

No incidents reported.

Jan 30, 2026
Webhook issues - INC0873179
Resolved - Re‑publishing has now been completed.
If you encounter any further impacted transactions, kindly reach out to your local support team.
Jan 30, 15:18 CET
Update - We have identified that a number of events are still outstanding and are continuing the re‑publishing work with high priority.
Further updates will follow as soon as we have more confirmed information.
Jan 28, 11:00 CET
Update - Missing events from Friday and Saturday are now reprocessed.
Jan 28, 07:50 CET
Update - Work to restore full transaction visibility continues and progress is being made on re‑publishing the remaining events.

Based on the current pace we expect a significant portion of the outstanding events to be processed by the end of today, though this timeline may still change.

We will share further updates as soon as we have more confirmed information
Jan 27, 15:05 CET
Update - The issue is still being worked on with priority, and our teams remain fully engaged. While work is progressing, we do not have additional details to share at this time. We will provide updates as the situation evolves.
Jan 27, 09:33 CET
Update - Work is still ongoing to restore full transaction visibility by reprocessing outstanding events. Completion is not expected today.
Jan 26, 15:59 CET
Monitoring - Incident Update.

Following the webhook incident on Friday, some merchants may also notice incorrect balances and missing transactions in the Nets Easy Portal. These discrepancies are a result of delayed or undelivered webhook events.

Our technical team is actively working on re‑publishing the affected events to ensure the Portal reflects accurate and complete transaction data. Updates will be applied progressively as the backlog is processed.

We will share further information as soon as we have more progress.
Jan 26, 10:13 CET
Jan 29, 2026

No incidents reported.

Jan 28, 2026
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