Resolved -
The delayed transactions have now been processed and are currently getting payed out to merchants and refunded to cardholders according to settlement agreement.
Jun 27, 11:00 CEST
Update -
The delayed transactions have been sent to processing and will be beginning to get payed out tomorrow Friday 24/6
Jun 23, 16:00 CEST
Identified -
We have identified a issue with delays on refunds and payouts on some transactions made 31.05.2022 - 07.06.2022
Our tech-team is working on a solution to process the refunds back to cardholders as soon as possible.
Jun 23, 12:00 CEST