Incorrect Swish payment statuses in Nets Easy Portal and reports - INC0985855

Incident Report for Nexi Checkout

Resolved

This incident has been resolved.
Posted Oct 08, 2026 - 20:16 CEST

Identified

We continue to work on resolving the issue affecting Swish payment status information in Nets Easy.
A fix is being prepared to restore correct payment status information in the Portal and reports.
Posted Oct 08, 2026 - 14:00 CEST

Investigating

We are currently investigating an issue affecting Swish payment status information in Nets Easy, where payment statuses may not be displayed correctly in the Portal and Portal-generated reports.
Posted Oct 08, 2026 - 09:30 CEST
This incident affected: Nets Easy Merchant Portal.
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