This incident has been resolved. Settlement reports are available to download from Portal.
Posted Jan 03, 2025 - 14:01 CET
Update
Settlement reports from yesterday are delayed and currently not available for download. We still continue with highest priority to solve remaining cleanup
Posted Jan 03, 2025 - 10:57 CET
Update
Reprocessing of requests has been done, we continue working on cleanup.
Posted Jan 03, 2025 - 10:14 CET
Update
We are still processing requests which might cause a delay in transaction visibility on Nets Easy Portal. This does not affect the actual real time transaction processing. Additionally, we are reprocessing delayed webhooks.
Posted Jan 02, 2025 - 11:00 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 02, 2025 - 08:42 CET
Investigating
We are currently investigate an issue on Nets Easy Portal
Posted Jan 02, 2025 - 08:22 CET
This incident affected: Nets Easy Merchant Portal.