Delays in refunds and payouts
Incident Report for Nets Easy
The delayed transactions have now been processed and are currently getting payed out to merchants and refunded to cardholders according to settlement agreement.
Posted Jun 27, 2022 - 11:00 CEST
The delayed transactions have been sent to processing and will be beginning to get payed out tomorrow Friday 24/6
Posted Jun 23, 2022 - 16:00 CEST
We have identified a issue with delays on refunds and payouts on some transactions made 31.05.2022 - 07.06.2022
Our tech-team is working on a solution to process the refunds back to cardholders as soon as possible.
Posted Jun 23, 2022 - 12:00 CEST
This incident affected: Nets Easy Payouts.